Order Status
Track your order
Two numbers, one page. Your reference number tells you whether we've approved your request. Your order number opens your invoice and the time your cakes will be ready.
How it works
Your two numbers
RC-XXXXXX
Reference number
Issued the moment you finish Start Your Order. Use it here to see whether we've reviewed and approved your request yet. A request is not a booking, and nothing is charged while we review.
RCO-XXXXXX
Order number
Issued once we approve your request. It opens your itemized invoice, what's been paid, the balance, and exactly when your cakes will be ready for pickup or delivery.
Your date is reserved when
- We review your request and approve it.
- You sign the order agreement we send with your invoice.
- Your deposit is received.
Until all three are complete, your event date stays open to other clients.
Can't find your number?
Check the confirmation email we sent, or reach out and we'll look it up for you.
Haven't started yet? Start your order and we'll issue your reference number right away.
