Frequently Asked Questions

Custom cakes need a minimum of two weeks, with one month preferred. Weddings are best booked at least one month ahead. Cupcakes are preferred two weeks out (one week may be considered), and chocolate-covered strawberries about one week ahead. Earlier is always better — popular dates fill up.

Because every cake is custom, we work from starting prices and ranges rather than fixed prices. Custom and themed cakes start at a $150 minimum, and as a general standard we don't take orders below $4 per serving. Your final quote depends on servings, design complexity, materials, structure, flavor, filling, delivery, setup, timing, and travel.

Yes. A 50% non-refundable deposit is expected to reserve an accepted order, and your date is not secured until that deposit is received. The remaining balance is due in full before pickup or before the delivery team departs. (Final deposit terms are confirmed in your written quote and contract.)

Yes. We offer pickup, local delivery and setup, and destination (out-of-state) delivery. Delivery and setup are quoted separately based on distance, handling, and logistics, and the details are included with your quote.

Pickup is by appointment and can be scheduled most days: before 11:00 AM on Sundays, before 6:00 PM on weekdays, and before 1:00 PM on most Saturdays. We'll confirm your exact pickup window with your order.

Sometimes — rush requests are subject to our availability and carry a minimum $50 express fee. Submitting a rush request does not guarantee acceptance; we'll let you know as soon as we can whether we can take it on.

We're finalizing how to describe our baking process. Please reach out and we'll be glad to share details.

Deposits are non-refundable but may be transferred to another order if you let us know at least two weeks in advance. Rescheduling is available up to one full week before pickup or delivery. Completed cakes can't be held longer than about one week; storage beyond that may be possible for a fee if space allows. (Final terms are confirmed in your contract.)

Our menu includes classics like vanilla, chocolate, white, yellow, red velvet, confetti, strawberry, lemon, butter pecan, and cookies and cream; swirls like marble, strawberry-vanilla, and Neapolitan; and signatures like White Chocolate Raspberry, Lemon Blueberry Cheesecake, Snickerdoodle, and Fire and Ice. See the full menu on the Start Your Order form.

We're finalizing our dietary accommodation policy. Any allergy, vegan, or gluten-free request must be confirmed by our team in writing and can't be guaranteed simply by requesting it — please ask and we'll do our best to help.

We're a custom cake studio, not a traditional walk-in bakery with a display case. Orders are placed through our guided inquiry, and pickup is arranged by appointment.

Absolutely. Sculpted and 3D designs are some of our favorite work — from characters and anime to structural builds and freestyle concepts. Share your idea in the inquiry and we'll bring it to life.

We primarily serve St. Louis and the Metro East, and we offer destination delivery for out-of-town celebrations. Tell us your event city in the inquiry and we'll confirm what's possible.